Click here for a downloadable Word document of these terms and conditions.

TERMS AND CONDITIONS
By accessing this website (www.august.uk.com) and using the services provided by www.august.uk.com you agree to abide by our general website terms and conditions as set out on this page.

This website, www.august.uk.com, is owned and maintained by The Handley Partnership and is subject to UK law. The term 'you' and 'your' refer to the user of this website. The words 'we' 'our' and 'us' means www.august.uk.com, and The Handley Partnership.

In the event of queries contact The Handley Partnership at enquiries@august.uk.com.


ARTISTS AND ARTWORK
If you have any enquiries about any artwork you see on this website please contact enquiries@august.uk.com.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, and HTML, is the property of www.august.uk.com, its owner and/or its suppliers and partners, and any third party content is used by www.august.uk.com pursuant to express authorisation from copyright owners or their agents. You acknowledge that all copyright, trademarks and other intellectual property rights in and relating to www.august.uk.com or its contents are vested in www.august.uk.com, its owner and/or its suppliers or partners where appropriate. You must not use, reproduce, modify or distribute our images or any part of those images in any manner, whatsoever. It should be noted that all artists retain copyright in their own artwork. Any questions about reproduction must be directed at the individual artists concerned.

PRIVACY POLICY
We have a privacy policy designed to protect you. We only collect the information we need to process your order. If you wish to receive our newsletter you must ask for it. Basically, we only get information from you to process your order or to send you our newsletter, and we don’t believe in sharing information with third parties for marketing purposes. If you would like to see our full privacy policy you can download it here.

ONLINE SHOPPING
We do our utmost to ensure that your shopping experience with us is easy and pleasant. We use a secure online shopping environment to protect you and your purchase. If you wish to return the artwork we have delivered to you for any reason within seven days of delivery, we have a refund policy as below.

STANDARD REFUNDS
We offer you your money back within seven days of delivery* if you are unhappy with your purchase, however we will not pay for delivery and despatch and that will be deducted from your refund. *In all cases individual circumstances will be reviewed and in order for a refund to be made you must telephone us on 01892 722066 from the first instance and a refund will be offered at our discretion. However, under no circumstances will our liability exceed the value of the initial payment received. If you are unhappy with the artwork you have received we will normally accept its return provided that it is in perfect condition, as it left the gallery. The artwork will be examined when returned and when we are satisfied that its condition is as it left the gallery, then a refund will be made. Please note that despatch and delivery costs will not be refunded in any circumstances. These will be paid by you and will be deducted from the cost of any refund. If artwork is damaged when returned to us, our policy is as below.

DAMAGED ARTWORK
If any artwork is returned TO US damaged in any way, no refund will be offered. For this reason it is imperative that you return any goods through either our selected specialist dispatcher who is well used to the requirements of delivering high value items, or another similar specialist dispatcher who will also take great care and attention in delivering the item. If you follow this procedure you must ensure with the reputable delivery company concerned that insurance against any possible damage is included in your delivery back to us. If you do not follow this procedure, then damage will be your individual responsibility and no refund will be made. Please telephone us to discuss on 01892 722066. This does not affect your statutory rights as a consumer.


IF ARTWORK ARRIVES WITH YOU DAMAGED
If we deliver artwork to you and it is damaged in any way, you must inform us immediately by telephoning 01892 722066. In most cases we will be able to help you if you do this. If you do not inform us immediately we will not be able to claim on our delivery insurance. This does not affect your statutory rights as a consumer.

LIMIT OF LIABILITY
The maximum liability for any loss arising due to our negligence will be limited to a sum equal to the value of the payment received.

PRICING
The prices shown on this website are what you pay. There are no hidden costs and delivery to a UK postcode and VAT is included in all figures. We reserve the right to amend or change pricing or package service content at any time without notice.

DELIVERIES OUTSIDE THE UK
If you place an order for delivery outside the UK an additional delivery charge will be made and you will be informed of the amount by email.

USAGE
We are committed to maintaining a friendly website and to this end we will monitor the content of works submitted. All works are therefore subject to approval prior to them appearing on the live website and we reserve the right to edit or remove any item subsequently added. We make no representation that the operation of our website (www.august.uk.com) will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or down time. We make no warranties or representations about the compatibility of any computers you use to access this website.

ACCURACY
We have made every possible effort to ensure that the content of www.august.uk.com is accurate and up to date. We reserve the right to amend any errors or omissions at our discretion and will endeavour to do so at the earliest opportunity. Artists particulars are provided by artists themselves and we accept no liabilities for inaccuracies or misrepresentations in these details.

SPECIAL NOTE ON COLOUR
Please be aware that the colours and appearance of an original artwork may vary slightly from the way it appears on a computer screen. All items featured on our website have been photographed at a high resolution but are displayed on the website at a lower level to enable acceptable download times. Most importantly, your individual computer monitor may well show tones and colours which vary from the original tones and colours of the artworks displayed on the site. This is because individual computer monitors have individual settings and preferences, and we obviously can have no control over those settings and preferences. If your monitor is set to 256 colours for instance, you will only get an approximate colour value. If your monitor is set to thousands or millions of colours, you have a better chance of seeing a more accurate image. The only way to see the true colours of an original artwork with total accuracy is by visiting the august gallery and viewing the work of art at first hand.


MISUSE OF OUR SITE
We reserve the right to refuse access to our services to anybody who misuses www.august.uk.com in any way. You must not interfere with, or attempt to interfere with, any of the workings of the website or any information held by us. We reserve the right to remove any material that we deem to be offensive or inappropriate at any time without notice.


REGISTRATION
In order to use the services provided by www.august.uk.com you must register and provide correct information. Any information we collect about you is held in accordance with our Privacy & Security statement. If you would like to see this in full you may download it here.
We are only allowed to accept orders from customers who are 18 years of age or older. If you are under the age of 18 and would like to make a purchase please ask an adult to place the order for you instead.


CHANGES TO THE TERMS & CONDITIONS
We reserve the right to change the Terms & Conditions from time to time, and post a new version on our website. The new version will take effect from the time of posting on the site.


LINKS
This website contains links to other websites which are owned and maintained by third parties. We have no control over these third parties, the contents of their websites or their activities. We have no liability or responsibility in relation to such third parties, the contents of their websites or their activities. The linking of other websites to our website does not constitute or imply an endorsement of any third party websites.

No links may be made to this website without the express prior written permission of The Handley Partnership through enquiries@august.uk.com

COMPLAINTS
We aim to deliver the highest level of customer service. However, if you feel you would like to complain about any matter please e-mail The Handley Partnership at customerservice@august.uk.com. We will reply as soon as possible and in any case you will at least receive an acknowledgement within 5 (five) working days whilst we work to resolve your complaint.